Your health compass

Your health compass

What you should know about the sale

Alexander Forbes Health (Pty) Ltd, FSP number 33471, formed part of an internal restructure within the Alexander Forbes Group to improve efficiencies within the business. This resulted in Alexander Forbes Health (Pty) Ltd (AFH) being sold to another company within the Alexander Forbes Group, Alexander Forbes Financial Services (Pty) Ltd, FSP number 1177, company registration number 1969/018487/07, with effect from 1 January 2023.

The result of the sale will not affect the service offered to you. However, your broker appointment with AFH will no longer be recognised by your medical scheme. In order to continue as your healthcare broker, we need you to appoint AFFS as your replacement medical aid broker.

To access the portal to appoint us, you will be asked for personal details and a password. Please refer to the personalised email we have sent you for your login credentials.

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As independent healthcare consultants, Alexander Forbes Health can give you the best advice to help you:

Choose a medical scheme that is best suited to your unique needs
Access highly skilled consultants who will clarify your benefits and escalate unresolved medical scheme queries
Liaise with your medical scheme on your behalf to make sure you are treated fairly and correctly, based on your benefit entitlements
Explore the best gap cover products to supplement your medical scheme cover

We are there for you when your circumstances change

We are there for you when you need help understanding important terminology

Prescribed minimum benefits
Waiting periods
Exclusions and late joiner penalties
Designated service providers
Chronic medication and formularies
Co-payments, deductibles and shortfalls

We are there for you when things go wrong

Contact Us

GET HELP

Health Client Services: 0860 100 666 | hcclientservices@alexforbes.com

Alexander Forbes Health is currently the largest healthcare consultancy in South Africa. Our service comes at no additional cost to you, as broker commission is automatically included in all medical scheme and gap cover premiums :
SMS “Medical Aid” to 31768 and we will call you back